Thank you for purchasing an Alpaca Conceal product! As a family owned business, we are proud that our products are made in the USA! If for some reason you are not happy or you have found a defect we will make sure that you are satisfied with your purchase.
WITH ALL RETURNS, PLEASE KEEP IN MIND:
- Customer is responsible for return shipping cost unless item is being returned due to manufacturing defect or error made by Alpaca Conceal.
- Refunds will be processed back to the original form of payment within 1-2 weeks of receiving returned item(s).
- In regards to our return policy, all dates are counted from the actual date of purchase.
- Product and packaging need to be intact.
- Alpaca Conceal is unable to refund anything past 30 days.
- Shipping costs are non-refundable.
- We cannot accept returns on items damaged by improper use of our products by the customer.
- Please contact us from the contact page.